(CBS 11 News)
It helps with dirty clothes and uses less energy, less water and less detergent. However, front-
Loading the washing machine can trigger more service calls, more trouble and more lawsuits than the manufacturer expected.
Michael Vogler told CBS 11 News, which made him high and dry.
"You can say it's a clothes spoiler, not a washing machine.
"Wargrad is one of the leading planelis in the class --
Filed a lawsuit against Electrolux Home Products, a manufacturer of its frigiaire front lineload machine.
He took us to a shed behind his house, where he said he stored "evidence ".
"This is the problem," wargrad said, pointing to the machine . ".
Vogler said he noticed that his allergies had deteriorated and that the clothes smelled good, and he found a wisp of mold on a clean shirt.
Just then, he found something hidden in the front seal of his machine.
"Black and slippery.
"This is tarnished and infiltrated in the rubber," said Vogler . ". Class-
Lawsuits have been filed against several of the top washing machine manufacturers-Electrolux, Frigidaire, Sears, Kenmore, LG Electronics, Bosch and Whirlpool.
The lawsuit says the machines are flawed in design and sealing, creating breeding grounds for sticky, stinking black bacteria (also known as "biofilm.
"In our case, we have a service announcement about this," said Ed Wallace, a lawyer representing vograd and others in the lawsuit against Electrolux Home Products.
"The company knew there was a problem back in April 2007.
"Instead of recalling these machines and letting consumers know, they continue to sell them," Wallace said . ".
Counsel for the plaintiffs also submitted that when customers complain, manufacturers often blame them for not cleaning the machine.
"So this is what I'm responsible? " says I-
Team senior investigative reporter Jiang Allen.
Alan called several customer service hotlines and was repeatedly told it was something she was responsible for and she could prevent the problem if she followed the manual.
Some of them also told Alan that this is not a very common problem.
However, the plumber and electrical service company that checked the moldy machine told I-
They disagree very much. "Yeah. Oh my gosh yes!
When Alan asked if he had heard of the problem, a plumber said.
When asked if the question was only about a brand, an appliance repairman said: "No, all are front loaders.
The repairman told us how "common" it is to have water, mold and smell in front of us "--load washers.
"You can't imagine it smells like someone died.
"I have to go out," said one soldier . ".
In court documents, it is said that Whirlpool has sold a product called "battle" mold.
According to the document, the product is expected to generate a sales revenue of $0. 195 billion, although the company says there are "very few" complaints from consumers about bacteria ".
Vogler said that when he complained to fridges, he was told to buy a new part for $200.
"The company took all the people away, $200 to $300 at a time.
"It's not fair," said Wallace.
His son was a baby when wargrad's lawsuit began.
Now, seven years later, they wash their clothes together on the top floor.
Loader, waiting for their day in court.
"This is just a matter of principle.
"I just feel like someone needs to fight these people," wargrad said . ".
Statement to CBS 11 I
Team from the manufacturer: Electrolux North America "while I am not able to comment on the specific lawsuit, we disagree that our front load washers contain any defects regarding mold or mold.
Please see a few tips for consumers who have mold or mildew: in order to help prevent odor, mildew or mildew, consumers should keep the door open for several hours after use so that the washing machine is dry
In addition, consumers can refresh or clean the inside of the washing machine by running a clean washing machine cycle.
Some models have auto-reminder modes, or consumers may prefer to select cycles manually.
If consumers believe that their products do not work as expected, we urge them to call our consumer services group to discuss whether it is necessary to provide services.
According to regular news reports, LG ELECTRONICSUSAIn raised questions about "molds"
LG Electronics USA highlights the importance of proper use and maintenance.
For various reasons, the smell of laundry may occur, and the number of mold reports accounts for a small part of the equipment installed in the consumer's home.
This is not a new issue as claims have been filed against all major manufacturers over the years. For all front-
LG emphasizes proper use and daily maintenance, loading laundry buyers.
LG recommends using the correct high-Efficiency (HE)
Positive detergent-load washers.
Washing machine cleaning solution developed for the front
Loaders can also be used regularly.
Other maintenance suggestions and consumer tips can be found in the user manual, including information about LG's "bathtub cleaning" cycle.
LG has also developed a variety of features on its front.
Load washing machines to help consumers better care for washing machines and clothes including: exclusive magnetic door ventilation to ensure the washing machine is kept freshbetween loads.
LG designed a clever magnet to slightly support the opening of the door to allow fresh air to flow through the washing bucket without getting in the way.
Redesigned antimicrobial door washers with drain holes to help the washers dry faster to prevent mold and mildew. A high-
Power "bath cleaning" cycle to remove detergent residue and keep the smell and mildew;
Consumers are advised to run this cycle every month to help keep the washing machine clean and fresh.
Customer satisfaction with LG front
The load of the washing machine products is very high, LG has been receiving praise from independent testing agencies on our washing machines and dryers.
As industry leader and technology innovator
Load laundry, we appreciate the opportunity to clarify the facts on this industry issue.
Sears, Roebuck and CO.
"Sears and Whirlpool have created a controversial washing machine and defended Sears in the lawsuit, refusing Kenmore front-
There is a problem with washing machine
In fact, the vast majority of our members are satisfied with their kemmore front --
In order to control the smell, mold and mold in the washing machine, our members should always follow the instructions in the washing machine usage and care guidelines.
For more information on the subject, see the statement provided by the Home Appliance Manufacturers Association: "Bosch" as a corporate policy, Bosch does not comment on pending litigation.
"Whirlpool won a victory in a class action involving our broad front in last October --
The verdict clearly confirms what our consumers already know.
These are high.
High quality washing machine with excellent performance, energy saving and water saving, and clear instructions for correct use.
The jury read the whole class again.
Action lawyers try to enrich themselves on the back of consumers who have never complained about their front --
More than 96% of people with these products are satisfied with their prospects
Washing machine, we are always available to answer any consumer questions that may arise.
A class action lawyer is the only person who can benefit from these proceedings.
The method of cleaning the machine: 1.
If you don't have children or pets, keep the door open after use. 2.
Run the bleach cycle and clean the machine regularly. 3.
Clean your machine with shop
Bring products designed for washing machine cleaning cycle. 4.
Do not use liquid fabric softener.
Use dryer sheets instead. 5.
Put your machine on the base. 6.
After each use, wipe the water on the machine clean.